Business Mission Statement, History, Background And Objectives

Mission Statement

We provide state-of-the-art innovative security system solutions as well as exceptional surveillance products & services to our clients. Our services deliver superior human capital return on investment for our clients’ needs while providing excellent customer service. In today’s world within the physical security systems industry, we secure our client’s physical assets and optimize our client’s business efficiency.

Company History

Trilogy Secured Services, LLC is an SBA 8(a), Woman-Owned Small Business (WOSB), Economically Disadvantage Woman-Owned Small Business (EDWOSB) company providing commercial and federal security systems to clients throughout the Washington D.C. Metropolitan area, and Hampton Roads area. Recently, Trilogy has expanded its footprint by completing security work performance in various sites for ATF, USDA, TSA agencies nationwide. For over seventeen years, we have continued to maintain a strong relationship with our clients, offering the latest products and systems custom tailored to meet their individual needs. Whether you are looking for a large-scale keying system application or an individual lock, Trilogy has you covered.

With Trilogy Secured Services, clients receive small company attentiveness with large company capabilities from our “small but mighty” team. We understand that the right security system can mean a difference in the safety of people at your facility. From assisting you in selecting the right product for your security needs, to providing professional installation and training, we ensure our clients receive the most value out of their purchase.

Our diverse client base, large scale capabilities and prompt, professional service make Trilogy a reliable company for retail, education, government, state, and commercial industries.

Ownership Background

Melissa A. Escobar-Chief Executive Officer (owner): Melissa has worked within the electronic security systems industry in various positions since 1998. After her first job in an administrative role with Tyco Integrated Security Federal Systems in 1998 she obtained many different certifications and earned her BS in Business Administration, Management and Operations from Liberty University in 2005. Shortly after earning her degree Melissa decided to start her own company along with her co-owner who also had over 22 years in the security industry.

Rommel M. Escobar-VP Director of Operations (co-owner): Rommel worked in the electronic security systems industry since 2001 as a field technician. After which time he became certified in multiple security system applications and got promoted to a Project Manager/Engineer were continued to work until 2007 when he took on the role of VP Director of Operations of his own company, Trilogy Secured Services. Rommel also has a BS in Business Administration, Management & Operations.

Company Goals and Objectives

  • Invest in our people and foster a strong personnel security minded culture.

  • To continuously improve upon staff’s proficiency through a constant training & development effort in an ever so changing personnel security environment.

  • Understand client needs, provide exceptional customer service, and achieve total client satisfaction.

  • Deliver unparalleled security system products and services that enable clients to make better choices and more sound decisions about their protective environments.

  • Increase revenue and improve profitability by gaining greater market share.

  • Increase efficiency, streamline processes, and adapt to emerging technological challenges & change management.

  • Remain on the alert for terrorist, insider & external threats, and national security matters.

  • Keeping AMERICA’s businesses Safe!